Information Technology Infrastructure Library in collaboration with Vskills

The IT Service Management is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations.

IT Service Management gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. It is published in a series of books, each of which covers an IT management topic.

Module 1- Service Management as a practice :Service packages & Processes, Functions and Roles ,The ITIL®Service Management Practices & The Service Lifecycle.

Module 2- Service Strategy : Scope & Processes.

Module 3- Service Design : Business Value & Key Principles.

Module 4- Services Transition : Scope & Processes.

Module 5- Service Operation : Goals and Objectives & Key principles.

Module 6- Continual Service Improvement :Business Value & Processes.

Module 7- Service Management Technology : Generic Requirements & Service Automation Strategy,Implementation& Monitoring and Control.

This course is in collaboration with Vskills

Vskills Government Certifications is the largest skills Certification body in India. Certifications are awarded by ICSIL, a Government PSU under Ministry of Telecommunications and IT, Government of India. ICSIL is a Joint Venture of DSIIDC, A Govt of NCT Delhi Company and TCIL, a Govt of India PSU.

Vskills is a testing and certification programme focused on prior learning. The Certifications are valued by industry experts and serve as recognition of prior learning, and evaluates learning acquired outside the classroom like through work experience and elearning.

Standardized exams are conducted throughout the nation at proctored centres and certificates are awarded to appearing candidates who score above a certain percentage in the exam.

Certified candidates are tagged on Monster.com and Shine.com as Vskills Certified that enhances employability.

• Online access to voice based learning content (e-learning).
• Pay as you learn - Interest FREE Instalment Plan
• Support from subject matter experts through call and mail
• Sample questions for better preparation
• Certification for candidates scoring more than 40% marks in the exam
• 100% examination passing guarantee
• Dummy Projects and Industry related project support available.

E-Learning Course:

• 3 sessions of tele - support for 30 minutes during the online training
• Online access to voice based learning content.
• Study material couriered to your address.
• Support from subject matter experts on e-mail.
• Sample questions for preparation.
• Facility for taking online exam any time after completion of the training.
• Certification for candidates scoring more than 40% marks in the exam.
• Limited period discounts available. For more information call now

• Minimum qualification is intermediate.
• Those undergoing Graduation or have been completed their graduation degree (in the respective field) can also apply.