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Programs Offered

Sales Training Certification

A sale is the act of selling a product or service in return for money or other compensation. Signalling completion of the prospective stage, it is the beginning of an engagement between customer and vendor or the extension of that engagement. Sales can take place through various mediums including Direct sales, Agency-based, Door-to-door methods, Request for proposal, Business-to-business, Web, Mail-order, etc.

Marketing and sales differ greatly, but have the same goal. Selling is the final stage in Marketing, which also includes Pricing, Promotion, Positioning and Product (the 4Ps). A marketing department in an organization has the goals of increasing the desirability and value to the customer and increasing the number and engagement of interactions between potential customers and the organization.

Table of Content

  1. How to Succeed in Sales
  2. Top Turn Ons and Turn Offs in Sales
  3. Effective Planning and Information Gathering
  4. Body Language - Voice, Eye Contact
  5. Asking the Right Questions
  6. Handling Customers who wont disclose needs
  7. Positioning your Product or Service
  8. Handling objections of Customers
  9. Negotiation Tactics
  10. Dealing with Difficult Customers
  11. Techniques for Closing the Sale
  12. Techniques when customers Delay or Say "No"
  13. How many cold calls to make?
  14. How to get past gatekeepers
  15. 7 key Sales Tools

At the end of this course, you will have all the tools needed to increase your sales turnover and manage your prospects and customers.

Payment Options

You can enroll for our courses by paying through the following options:

  • You can pay online using - credit card / debit card / net banking
  • You can deposit cash in either HDFC or ICICI branch. Please remember to email us a copy of the deposit slip.
  • You can drop a cheque in either HDFC or ICICI (ATM / bank branch).
  • You can courier the cheque to our office and we will take care of the rest.

Payment needs to be in favour of "IACT GLOBAL EDUCATION PVT. LTD."

Payment can be made for the appropriate amount depending on which option you decide to take.

* Pricing of some of the programs may vary. Please contact us for more details.

As a new customer of IACT, I have found the course excellent in all aspects. This course suits the requirements of large and small companies. The E-training is simple and easy to understand with an easy to follow set of help instructions and a dedicated team just an email away.
Ravi S - Accenture
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