Training and Development
Training and development is the field which is concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. T&D encompasses three main activities: training, education, and development.
Training: This activity is both focused upon, and evaluated against, the job that an individual currently holds.
Education: This activity focuses upon the jobs that an individual may potentially hold in the future, and is evaluated against those jobs.
Development: This activity focuses upon the activities that the organization employing the individual, or that the individual is part of, may partake in the future.
The "stakeholders" in training and development are categorized into several classes. The sponsors of training and development are senior managers. The clients of training and development are business planners. Line managers are responsible for coaching, resources, and performance. The participants are those who actually undergo the processes. The facilitators are Human Resource Management staff. And the providers are specialists in the field. Each of these groups has its own agenda and motivations, which sometimes conflict with the agendas and motivations of the others.
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As a new customer of IACT, I have found the course excellent in all aspects. This course suits the requirements of large and small companies. The E-training is simple and easy to understand with an easy to follow set of help instructions and a dedicated team just an email away.
Ravi S - Accenture